Course curriculum

  • 1

    Before You Begin

    • Course Outline

    • Course Introduction
  • 2

    EEO Counselor Training

    • EEO Counselor Role and Responsibilities

    • Quiz 1

    • Jurisdictional Quiz Scenarios 1

    • Fundamentals and Evaluation of Civil Rights

    • Quiz 2

    • Jurisdictional Quiz Scenarios 2

    • Workplace Harassment and its Impact

    • Jurisdictional Quiz Scenarios 3

    • EEO Complaint Process

    • Jurisdictional Quiz Scenarios 4

    • Quiz 4

    • Properly Framing Harassment Claim

    • Jurisdictional Quiz Scenarios 5

    • Procedure for EEO inquiry

    • Complain Resolution within Federal EEO

    • EEO Counselor Report

    • Importance of Communication & its Impact on Mission Effectiveness

    • Case Study - Cindy